Privacy Policy

This policy was last updated on September 20, 2023.


Our Commitment

The Fondation Dr Julien, along with the Community Social Pediatrics Institute (collectively the “Foundation,” “we,” “us,” or “our”), is committed to protecting the privacy of personal information entrusted to us. We recognize that privacy protection is an essential element of the trust the public places in us.

This Policy describes how the Foundation collects, uses, discloses, and retains personal information when you interact with us, whether by visiting one of our websites where this policy is posted, contacting us by email or phone, making a donation, volunteering, submitting a job application, or registering for an event organized by the Foundation.

However, this Policy does not apply to information collected by the Foundation from its employees or in the provision of social pediatrics care and services, which are subject to separate internal policies.

By providing us with personal information, you agree to the processing of such information as described in this Privacy Policy, and you authorize the Foundation, its third parties, and service providers to process your personal information for the purposes outlined below.


What Is “Personal Information”?

In this Policy, the term “personal information” refers to any information (regardless of format) that concerns an individual and directly or indirectly allows their identification, such as their name, residential address, date of birth, etc. Information that is anonymized or aggregated and cannot be directly or indirectly associated with an identifiable individual is not considered personal information.


What Types of Personal Information Do We Collect?

We may collect certain personal information about you in the following circumstances:

When you contact us, we collect your identifiers and contact information, including your name, phone number, email address, and the information contained in your request.

When you make a donation or subscribe to our newsletter, we collect the information in your form.

When you apply to become a volunteer, we collect the information in your application form.


When you apply for employment with the Foundation, we collect the information in your application file, including your name, email address, phone number, professional experiences, and references. We may also collect information obtained through a criminal background check with your consent.

When you interact with our social media accounts, such as Facebook, Twitter, LinkedIn, or YouTube, for example, if you “like” our page or make comments, we may collect certain information about you, such as your name and profile picture. The information we collect depends on what these social networks share with us and the privacy settings you have selected. We recommend reviewing the privacy policies of these social networks to learn more.

When you visit one of our websites, we may collect certain technical information, including through cookies, about your browser or device and your use of the website. This information may include details about your visit or use of our website, including your device’s IP address, the browser you used to access the website, and more. For example, we use Google Analytics, which allows us to obtain information about your online activities, including the content viewed, the source of your visit, and the time spent on our website. However, you can disable the use of Google Analytics by visiting the Google Analytics opt-out page.

When you register for events or training activities, we collect the information in your registration form. We may also collect information about your professional background, networks, social involvement, professional affiliations, as well as marketing and communication preferences, related information such as dietary preferences, feedback, and responses to surveys.

Any other personal information provided. Please note that if you provide us with personal information about other individuals (such as your clients, administrators, executives, shareholders, or true owners), you must ensure that you have duly informed them that you are providing us with their information and have obtained their consent to such information sharing.

We do not knowingly collect information from children under the age of 14. If you are a child under the age of 14, please do not provide us with personal information without the express consent of a parent or guardian. If you are a parent or guardian and you know that your children under the age of 14 have provided us with personal information, please contact us. If we learn that we have collected personal information from children under the age of 14 without parental consent verification, we will take necessary steps to remove this information from our servers.


How Do We Use Your Personal Information?

We may use your personal information for the following purposes or for other purposes with your consent or as permitted by law:

  • Responding to your inquiries when you contact us.
  • Processing your donation and issuing tax receipts.
  • Facilitating the use of our websites and ensuring relevant content is presented in the most effective manner for you and your device.
  • Generating anonymous statistics about our donors and website visitors.
  • Evaluating your application for a volunteer position or employment.
  • Providing our online training services.
  • Communicating with you, such as informing you about our services or soliciting donations, subject to your right to withdraw your consent.
  • Providing information about Foundation developments and our sector and sending invitations to events and training activities when you have chosen to receive such information.
  • Complying with applicable legal requirements.


Who Can Access Your Personal Information?

Your personal information may be shared with the following individuals in order to achieve the objectives outlined in the section above or with your consent:

Employees and volunteers of the Foundation who have a genuine need to access the information to perform their tasks.

Entities affiliated with the Foundation, such as a community social pediatrics center, to whom personal information is addressed (for example, the personal information of a donor making a donation to the Foundation but specifying that it should be allocated to a specific community social pediatrics center).

Certain service providers who assist us with donation management and solicitation, payment processing, email delivery, legal advice, online training provision, recruitment and staff placement, website hosting, data storage, and IT support. These service providers have access to personal information necessary to fulfill their tasks but cannot use this information for any purpose other than the performance of their mandate.

We may also share personal information in other situations, including with government authorities when required by law.


What Are Your Privacy Choices?

By providing us with your personal information, you consent to its collection, use, and disclosure in accordance with this Policy. In some cases, your consent may be “implicit,” meaning your agreement is presumed based on your action or inaction at the time of collection, use, or disclosure of your personal information. We generally obtain your consent when we intend to use personal information for a new purpose or a purpose other than those indicated at the time of collection in this Privacy Policy, in accordance with applicable privacy laws.

You can withdraw your consent for the collection, use, and disclosure of your personal information in accordance with this Policy by sending us a written notice, subject to legal or contractual restrictions. Withdrawing your consent may affect our ability to provide you with certain services or process your requests when the use and/or disclosure of your personal information is necessary. In some circumstances, legal requirements may also prevent the withdrawal of your consent.


You can also withdraw your consent to the use of cookies when visiting our website by consulting our cookie policy.


What Are Your Privacy Rights?

You have the right to access the personal information we hold about you and request that it be corrected if you find errors.

You also have the right to receive more information about the processing of your personal information by the Foundation, including details about the categories of individuals who have access to your information, its retention period, and the source of the information.

To exercise your rights, please contact our Privacy Officer at the email address provided under the “Contact Us” section.


How Do We Retain Your Personal Information?

We retain your personal information for as long as necessary to accomplish the purposes stated in this Policy or for a longer period as required by law. When the intended use of personal information is completed, the information is destroyed, deleted, or anonymized, unless the law obliges us to keep it.

However, when you apply for a job, we retain your personal information to populate a candidate database and contact you if job opportunities match your profile.

We endeavor to ensure that your personal information is stored in Quebec. However, information stored on our service providers’ servers may be located outside of Quebec, such as in another Canadian province, and may therefore be subject to the laws of other jurisdictions, including any laws allowing government authorities to access it.


Governance Rules and Other Personal Information Protection Measures

The Foundation implements reasonable administrative, technical, and physical measures to protect personal information under its control or management from unauthorized access, use, alteration, and disclosure.

The Foundation has also adopted policies and practices to ensure the protection of your personal information, including:

  • Internal policies and procedures that define the roles and responsibilities of our employees throughout the information life cycle, limiting their access to information based on the need to know.
  • The appointment of a Privacy Officer responsible for compliance with applicable privacy laws.
  • Employee training on personal information protection and information security.
  • A process for handling complaints and requests related to personal information protection, including any privacy incident involving personal information.
  • Contractual protections and other measures to ensure that service providers with whom we share personal information maintain adequate protections and security standards.


Changes to This Policy

We may review and update this Policy as necessary to keep pace with changes in our practices and applicable legislation. Please check the “Effective Date” at the top of this page to see when this Policy was last revised. If the changes we make are significant, we will highlight them when required by law, such as through a notice on our websites. We encourage you to regularly check this page for the latest information about our privacy practices. By continuing to use our website after the revised version of the Policy has been published, you accept the changes to this Policy.


Contact Us

For any questions about this Policy or the handling of personal information by the Foundation in general, you can submit a written request to our Privacy Officer:


Malika Saher

Fondation Dr Julien

4765 Ste-Catherine Street E, Montreal, Quebec H1V 1Z5